Soaps and other items can take up to 1 week (allow more time around the holidays) before shipping, depending on product availability. If there will be a delay, we will notify you by email.
Orders are shipped Monday through Friday via USPS (mail)
Insurance is an optional, but advised. After an item leaves my hands I am no longer responsible.
No exchanges, refunds, or returns (for sanitary reasons) on any bath and body product or handmade soap. If you are unsure about any item, please inquire about products before purchase.
If anything is damaged in shipment please contact us and I will do what I can to resolve the situation.